For the health and safety of all animals at the shop, we require your dog to be up to date on rabies, DHPP, and Bordetella. Please bring a current copy of your vaccination paperwork for our records.
For all services for the health and safety of all animals at the shop, we require your cat to be up to date on rabies and feline leukemia vaccinations. Please bring a current copy of your vaccination paperwork for our records.
The first day is an evaluation day. Our Tail Waggers will closely monitor your pet, and make sure they are a good match for our pack. Playdates closely resemble time at the dog park. Some dogs run alone, some play tag, some fetch, some sleep. We work to get to know your dog’s personality so that we can match them with the right playmates.
Expect your dog to be nervous. It’s natural. Hard as it is, try to remain cool and collected yourself. Your pup will feel your calmness. Typically, dogs relax within 10-15 minutes of their owners dropping them off. They then spend the remainder of their stay playing with others during playdates, playing with our Tail Waggers, and sleeping in a safe suite at night.
Yes. These dogs are subject to the same evaluation criteria as others, and if they pass, they are allowed to stay.
We will first attempt to contact you and your emergency contact for further direction. Depending on the severity of the injury or illness, we may also immediately contact a veterinarian for treatment.
Kennel cough is like a cold – for your pup. Risk of transmission increases in heavily dog-populated areas such as boarding, grooming, daycare, dog parks etc. The bordetella vaccine will reduce the likelihood of your dog contracting kennel cough, but it is not a guarantee (much like the human flu vaccine). While kennel cough will often resolve on its own, a vet visit is warranted for young, old or unhealthy animals, or one that has color in their phlegm.
Payment for sleepovers is due when booked (50% down) and the remainder upon pickup. Sleepovers canceled less than 72 hours before the reservation are non-refundable. Deposits made for sleepovers during holiday periods are non-refundable.
Payment for all other services is due upon pickup.
Wagging Tails Pet Resort, Inc. reserves the right to refuse service for any reason. Our goal is to provide a safe environment for everyone, four-legged and two-legged.